Course Code: REL-ACU-0-PHCS
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2027
Learning Objectives:
Describe what de-escalation is and why it is important.
Recall how to use de-escalation to prevent a crisis from developing.
Indicate specific approaches you can use during a crisis to help individuals return to pre-crisis levels of functioning and prevent harm.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Overview
What is De-escalation?
Knowledge Check
Key Takeaways
Section 3: Escalation and Risk
Understanding Escalation
Key Takeaways
Section 4: Prevention of Escalation
Prior to Using De-escalation
Knowledge Check
Key Takeaways
Section 5: De-escalation Approaches
What Is Effective?
Knowledge Check
Key Takeaways
Section 6: Conclusion
Course Summary
Course Contributors
Resources
References
Subject Matter Expert: Rhoda Phillips, MSN, RN, CEN
Rhoda Phillips is a SME/content writer for Relias. She completed her BSN with top honors at Regis University. Rhoda earned her MSN in nursing education from Capella University and graduated summa cum laude. She also maintains a certified emergency nursing certification (CEN). Rhoda’s experience includes over 18 years in direct patient care as a staff and charge nurse in emergency departments, med-surg units, observation, critical care, and long-term care. She has also served as a nursing school clinical instructor, a clinical educator in the emergency department and most recently as clinical educator for multiple med-surg units.
Subject Matter Expert: Amanda Gayle, Ph.D.
Amanda Gayle received her Ph.D. in Counseling Psychology from the University of Tennessee. She completed a pre-doctoral internship at the University of Georgia in the Counseling and Testing Center. She also completed a post-doctoral fellowship at Duke University Medical Center in the Occupational Health Department working in both the internal and external employee assistance programs. She is licensed in North Carolina where she was in private practice for 15 years serving primarily adults in individual and couples counseling with many presenting issues. Her focus was on cognitive behavioral therapy to treat anxiety, mood disorders, grief, relationship difficulties, stress management, self-esteem, and parenting. She joined Relias as a subject matter expert writer for behavioral health in 2021.
Target Audience:
The target audience for this course is: Nurses; Social Workers; in the following settings: Acute Care Facility.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.